The Digital Services team strives to give you excellent service. To help them achieve that, they need your feedback on the service they provide, including how they can improve.
You should have received a User Satisfaction Survey questionnaire, via email, at the end of November 2019. Please take 10 minutes to complete it. Your feedback is invaluable and will help Digital Services be as effective and efficient as possible.
The survey is run by SOCITM (Society for Innovation, Technology and Modernisation).
Using SOCITM to manage the survey and analyse the results guarantees the questionnaires are received and processed in strictest confidence.
The council will get the results of the survey from SOCITM but will never have sight of the individual questionnaires, ensuring your anonymity.
Thank you in advance for your participation.
Please note that the Digital Learning Team are not part of Digital Services and are not included in the above survey.